A growing business is a connected business. A large number of missed opportunities are caused as a result of gaps in communication and transparency of interactions. It is vital to know who in the organisation is talking to the customer and what is being said, this allows the relationship to be established at the organisational level rather than at the employee level.

EnAct is a web based solution designed to create and track interactions between employees and customers in a single, quick and friendly way, allowing users to assign tasks, alerts and time sheets. All activities are shown in a simple and easy to understand click-through dashboard. A single window view allows the user to immediately view all past interactions with a customer and details of all the people in your organisation who have interacted with that customer.

Key Features

• Enter and maintain client interactions along with the team members, time spent, email contents and phone interactions.
• Seamless integration of external system via APIs.
• Generate minutes of meetings
• Generate various reports including:
  • Client summary report
  • Client timesheet report
  • User timesheet report
  • User pending tasks report
• Create user groups, users, roles and rights
• Email based reminders and escalations

For more information on the product, write to us at